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Plumbers Protect The Health Of The Nation

Aquaduct Plumbing Services’ top priority is and always has been the health, safety, and well-being of our customers, employees, and communities. We are prepared to service you and made extra adjustments to the changes brought on by the coronavirus (COVID-19) outbreak. We hope that you and your families, friends, and coworkers all remain safe and healthy.

Aquaduct Plumbing Services safety procedures are always one of our top priorities, and we want to reassure you that we are taking the necessary steps to protect our clients, employees, and community. Aquaduct Plumbing Services is also closely monitoring the COVID-19 virus recommendations from IDPH, CDC, and WHO. We are also closely watching our local government recommendations.

We have all employees taking the following steps:

We will come to your home, sanitized with sanitizer on our hands and notify you at the door upon greeting you (no handshaking) that we’ve done so.

  • We have and always will be wearing boot covers upon entering your home or business.
  • We will also be putting rubber gloves on upon greeting at the door (no handshaking). To protect you, your family or your business, the gloves will remain on throughout the entire visit.
  • If requested to do so, we will wear masks. Please note that CDC rules indicate that masks are for the sick and affected only.
  • Our employees have been instructed to remain home if sick.

*Please note: we are fully stocked with these items, in every truck. We are ready and prepared to service your needs.

What This Means for You:

  • We will do all we can to service you as quickly and professionally as we can. We ask you to please understand that delays on the phone and in providing service in your home may be unavoidable.
  • We also ask that if you or anyone in your home or business is ill, please reschedule with us as soon as possible.

Our Commitment to You

We know you rely on us when things go wrong with your plumbing.  Our commitment to serving you and keeping your life flowing remains unchanged. Thank you for trusting us in your homes or business.

Aquaduct Plumbing, Heating & Air place picture
4.6
Based on 141 reviews
LARRY BOOTH profile picture
LARRY BOOTH
6 months ago
I had a great experience with Aqueduct. They came by to service my AC unit and were incredibly professional from start to finish. The technician was punctual, explained exactly what was being done, and made sure everything was running efficiently before leaving. It’s a relief to have the system ready for the heat. Highly recommend their services if you want honest work and technical expertise.
Deneen Spaniol profile picture
Deneen Spaniol
6 months ago
Mike was my technician for Aquaduct Plumbing. He was prompt professional and explained what work he performed in an easy-to-understand manner. Highly recommend!
K G profile picture
K G
6 months ago
Our 8yr old sump was starting to fail and immediately contacted Aquaduct and they were out in about day to install a new sump pump and they showed up on time and very clean. Never an issue with Aquaduct!
Kelly Wake profile picture
Kelly Wake
11 months ago
We had our water heater go out on Thanksgiving Day. We had a contract with another provider in the area who didn’t have our size water heater in stock and with the storm, no one was available until Monday. I called Aquaduct’s emergency line and received a call back within 5 minutes on a Saturday. After waiting almost two days, they were able to come out within 2 hours and provide a honest quote with breakdown that was easy to understand. We are canceling our contract with the other provider. Very professional and friendly! Highly recommend!!
Vickie Friedrich profile picture
Vickie Friedrich
11 months ago
Friendly, efficient and professional. Appreciate the rapid response despite being a busy season. Had my problem diagnosed and repaired quickly without extra charges or unneeded work. Gave recommendations for potential future needs. Would certainly call them again.
Michelle Masciola profile picture
Michelle Masciola
12 months ago
I have been using Aquaduct plumbing for years now. Jason the Owner is Amazing! Jason always takes the time to answer any questions and always thoroughly explains the work he will be doing. The customer service is also top notch; from the first phone call I make to the office speaking to either Vanessa or Britanny to when Jason and Mike show up at my front door. They all go above and beyond to make calling a plumber less stressful. I highly recommend using this company.

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